Services
Applications
Salesforce technologies help companies connect with customers, partners, and employees. A Silver Cloud Alliance Partner, the Emtec team works to deliver Salesforce solutions that drive profitable revenue; improve cross selling and customer satisfaction; retain customers; standardize selling platforms; and improve collaboration across sales, marketing and operations.
Sales Cloud
Improve your sales organization’s productivity and ability to compete with the best in class SFA solution. The Sales Cloud helps you create tight integration between your marketing campaigns and your sales team. the platform's flexibility gives you the ability to model process to increase deal velocity, track and close more deals, and improve access to data.
Service Cloud
The cost of acquisition of a new customer greatly outpaces the cost of maintaining an existing customer base. With Salesforce you can leverage the power of the Service Cloud applications to drive better retention rates as well as use integrated Call Center, Knowledge, Chat, Self Service Portal and email to deliver multichannel support to your customer base and drive lower cost per customer touch point.
Custom Cloud
Build complex and business-specific solutions leveraging the power of the Salesforce platform at half the cost of traditional software development. The Custom Cloud allows you to extend your implementation to incorporate more business processes. Convert your existing application backlog to the cloud and focus your IT investment on business value rather than infrastructure.
Social Enterprise Cloud
Deliver an even deeper level of customer interaction with the latest features of the Salesforce platform through Chatter. Fully integrate Chatter, Jigsaw, Twitter, Linkedin, Facebook and other social networking content into your Salesforce.com deployment.
Salesforce Practice
Our Salesforce Practice can help you see your business in a new light by showing you new features, functionality and ways to succeed. Our team can help you with:
- Application Selections and Evaluations
- Implementation Services
- Project Management
- Custom Development
- Mobile Development
- Application Integration
- Implementation Extension and Tuning
- New Release Optimization
- CRM Strategy Review
- Quick Start Packages
- Change Management and User Adoption